Questions, answered plainly

How quickly do you draft replies?
Drafted by the next business day, most sooner. It posts as soon as you approve it.
When do replies go live?
When you approve them. Nothing posts until you say okay.
Do you use AI?
Yes. Replies are drafted with AI help and approved by you before anything posts.
Do you write, buy or filter reviews?
No. We only reply as you.
What if a review is negative?
It gets a calm, plain reply that you approve first. We never argue or joke about a complaint.
What do you need from me?
Manager access to your Google Business Profile and a few minutes to approve your sample replies.
Can I cancel?
Yes, anytime. If you're not happy with a reply, we'll redraft it at no charge. If we still can't get it right, tell us within 30 days of signing up and we'll work with you to make it right.
Who is behind Stillotus?
Josiah Terrones — Iowa small-business owner who personally reviews every reply before it goes out. More on the About page.